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#	Keyword	Results	Change	Check Date
4	customer effort score	32 500 000	0	2014-10-21
10	call recording blog	53 000 000	0	2014-01-30
17	voice recognized olap	3 680 000	0	2014-03-09
23	call center call flow process	5 730 000	0	2014-05-16
25	ivr player mac osx	754 000	4	2013-11-16
26	call centre process flow	2 620 000	-15	2015-11-10
27	bmm/insites consulting	380 000	-3	2012-07-03
27	create flow sheets for call centers	5 220 000	0	2014-07-21
31	bbn.com	925 000	0	2013-04-24
32	business volume reduce	157 000 000	0	2014-10-22
36	call centre process	40 900 000	0	2014-03-08
39	speach tek	46 400	0	2014-08-16
40	call center flow sheet	3 510 000	0	2014-08-16
43	csat index	84 900	0	2014-06-11
44	detailed feedback questionnaires	12 900 000	0	2014-01-21
46	call center process flow	4 730 000	0	2014-09-25
50	Call Center IVR Solutions	397 000	0	2014-10-07